Hosting & Support · Support
Website changes, handled by people who know your site
New pages, updated prices, fresh photos, a fix that can’t wait. Send us a message and your support team will take care of it.
Existing client?
- Log in to the client portal
- Email or call your project manager
- Support response [SUPPORT RESPONSE TIME]
How it works
One place to ask, and a team that already knows your site
No re-explaining your website to a new freelancer every time. Your support team knows how it was built and how you like things done.
Small changes take weeks because nobody owns them.
Your old developer has stopped replying.
You’re worried about breaking something.
What’s included
What we can help with
Content updates
Text, images, prices, team members and new pages.
Fixes
Broken forms, layout issues and errors.
Small features
New sections, forms and integrations.
Speed checks
Finding and fixing what slows your site down.
Security
Clean-ups and hardening if something goes wrong.
Advice
Honest guidance on what’s worth changing.
[SAFETECH TO CONFIRM: amendment hours included with hosting and the hourly rate for extra work]
Examples & results
Websites we support
- Wheatley Plastering & Damp SolutionsScreenshot needed30 of 42 keywords in the top 10
Wheatley Plastering & Damp Solutions: rebuilt website and top-10 rankings
- Challenge
- [CHALLENGE TO WRITE]
- Solution
- [SOLUTION TO WRITE]
- Result
- 30 of 42 tracked keywords rank in the top 10, at an average position of 9,…
- World Freight GroupScreenshot needed
World Freight Group: website development and upgrades
- Challenge
- [CHALLENGE TO WRITE]
- Solution
- [SOLUTION TO WRITE]
- Result
- [RESULT TO WRITE]
- Kent CablesScreenshot needed
Kent Cables: a rebuilt website with hosting and copywriting
- Challenge
- [CHALLENGE TO WRITE]
- Solution
- [SOLUTION TO WRITE]
- Result
- [RESULT TO WRITE]
How do I request a change?
Log in to the client portal, email us, or call 020 3393 8733.
How quickly will it be done?
We respond [SUPPORT RESPONSE TIME] and agree a timescale for anything larger.
Can you support a site you didn’t build?
Yes. We’ll take a look first and let you know if anything needs attention.
Related services
Works well alongside
Hosting & Support
Fast, secure hosting and a team on hand for changes.
Let’s talk
Need something changed on your website?
Tell us what you need and we’ll take it from there.
Prefer to talk it through?
Unit 7, Imperial Park, Rawreth Lane, Rayleigh, Essex, SS6 9RS
Replies [ENQUIRY RESPONSE TIME]